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At IQ Vidhi Publication, we aim to provide customers with quality books and products.
A return may be accepted in cases such as:
The wrong product was delivered.
The product arrived damaged.
The product has a significant manufacturing or printing defect.
Customers should contact us as soon as possible after receiving the product and provide the order details and, where appropriate, photographs showing the issue.
Products that have been used, damaged after delivery, or altered by the customer may not be eligible for return.
Digital products or downloadable materials may also be non-returnable once access has been provided, unless otherwise stated.
To request a return, please contact our customer support team with:
Order number
Product name
Reason for return
Relevant photographs or supporting information, if required
After reviewing the request, we will inform you whether the return is approved and provide further instructions.
Where a return is approved because of an incorrect, damaged, or defective product, return shipping arrangements may be provided according to the circumstances of the order.
For return-related questions, please contact IQ Vidhi Publication through the contact details available on our website.